1. Software Licences

1.1 Products with Trial Versions (ChronShield, Homi, Baqpaq, Appy)

For products that are available for trial, please use the trial version to ensure that the software meets your requirements before purchasing a license. 

Once the license keys have been sent by email, refunds will not be issued, except in rare circumstances such as transactions involving fraudulent purchases.

1.2 Products without Trial Versions

For products that are not available for trial, a refund is available within 14 days of purchase. Please contact us at [email protected] if you are not satisfied with your purchase and wish to request a refund. Refunds requested more than 14 days after the date of purchase will not be issued unless the transaction was subject to a fraudulent purchase.

The refund amount will be the net amount that we have received after deduction of processing charges by payment gateways. For example, PayPal and Stripe charge a payment processing fee that is retained by them in case of a refund. This is roughly 4% of the transaction amount. The remaining net amount will be refunded as shown in the example below.

Refunds will be made to the same Debit Card, Credit Card, or Bank Account that was used for making the payment (via PayPal, Stripe, etc).

Refunds via PayPal and Stripe may take up to 7 business days to reflect in your account. Upon receiving the refund you shall destroy all copies of the product keys of the software for which you no longer possess a valid, purchased license. We reserve the right to disable product keys issued to you for refunded products.

A software product can be refunded only once. If the same product is purchased again after claiming a refund, then any subsequent request for a refund will not be entertained.

2. Tips, Donations, and Download fees

Any tips or donations made to this website are non-refundable.

For Linux distributions, a nominal fee may be charged to cover the costs of hosting the file downloads. Any fee charged for downloading a Linux distribution is not eligible for a refund after the distribution has been downloaded. For any queries please send an email to [email protected] .